Refund on Theatre tickets, bought online

AMPrice

Hi,

I've recently purchased six tickets to a Theatre over the internet, but bought two tickets too many.

The Theatre have said I can have a credit voucher for the two extra tickets, but I wondered if I could get a refund under the distant selling act/regulations?

Any ideas?

paddyrg

Contracts to which only part of the DSRs apply (Regulation 6)
2.20 The requirements to provide pre-contractual information, written and
additional information, the right to cancel and the obligation on the
supplier to carry out the contract within a maximum of 30 days do not
apply to the following types of contract.
n Contracts for the supply of food, drinks or other goods for everyday
consumption delivered to the consumer’s home or workplace by
regular roundsmen, for example milkmen. In our view this
exemption does not apply to home deliveries by supermarkets or
other home delivery grocery businesses. However, in relation to
the right to cancel, such businesses can often rely on some of the
exceptions listed under paragraph 3.38.
n Contracts to provide accommodation, transport, catering or leisure
services (for example hotel accommodation; plane, train, or concert
tickets; car hire; 10 or sporting events) where you agree to provide
the service on a specific date or within a specific period. However,
long-term residential hotel accommodation agreed under a distance
contract may be considered to be rented accommodation and
therefore subject to the DSRs.

http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf