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Talk Talk cashback on a new connection

Need a new phone line and propose taking a talktalk internet / phone bundle that includes free connection.

However as the property has no phone line connected the website tells me to phone their call centre which I'm guessing will not make me eligible for the cashback as the transaction will not complete online.

Anyone come across this before or have any work arounds?

Thanks

Comments

  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi poormansfoot,

    If this is a new line installation then it cannot be completed on-line, as on-line sign ups require an active line.

    If you call the new lines team the new line connection fee they can confirm the relevant process for this and any current offers.

    Regards

    Mark
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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