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Ebay rant, so annoyed I could scream:(

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kiwi_fruit
kiwi_fruit Posts: 832 Forumite
Part of the Furniture 500 Posts
Sold a heavy item that needs to be posted via courier. In the description it politely says that courier requires telephone number and to let me know this when paying. Item finishes, I send an invoice mentioning the same.
Payment arrives, no telephone number. Send a message asking for one, no reply.
I can't arrange the courier(UPS) without a phone number!!:mad: And the ones you can book without are rubbish!Is it so much to ask..

Same with international bloody postage. When I don't want to ship abroad I state that in the description. Why do I get messages asking how much it would cost to post to Neverevenbloodyheardofthisplace when it clearly says UK only shipping. Or even better- buyer requirements activity log makes an interesting reading. People actually trying to bid without asking altogether. Yes I sure would love to post that picture worth £200 to Malaysia! And it'll be free too. I diots.
Rant over. Sorry I had to get it out.

Comments

  • Hammyman
    Hammyman Posts: 9,913 Forumite
    Just put your number in the entry or put 1234567890

    As for shipping abroad, if you don't want to then edit the list of countries you don't post to. The only reason you have people from abroad bidding on your items is because you've not set the listing options correctly.
  • Hollie84
    Hollie84 Posts: 2,428 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker
    I use myhermes and have never had a problem with them and never had to give a phone number.
  • amcluesent
    amcluesent Posts: 9,425 Forumite
    edited 24 September 2011 at 10:23PM
    Request buyer's contact details via Ebay. If they haven't given a valid phone # or it doesn't connect, contact eBay Trust & Safety you may have grounds for cancelling the sale as buyer isn't following the User Agreement.
  • withabix
    withabix Posts: 9,508 Forumite
    Hollie84 wrote: »
    I use myhermes and have never had a problem with them and never had to give a phone number.

    Sellers love Hermes because it is dirt cheap.

    Buyers hate Hermes because their delivery drivers are awful.
    British Ex-pat in British Columbia!
  • Thanks. I trust UPS more than myhermes/yodel/citylink for expensive items and find them excellent every time, but I haven't found a way to book them without a phone number.
    Hammyman wrote: »
    As for shipping abroad, if you don't want to then edit the list of countries you don't post to. The only reason you have people from abroad bidding on your items is because you've not set the listing options correctly.
    I thought that too, but it's definately listed on ebay uk only and it states "post to:united kingdom", so they must actually go looking on uk ebay.
  • Hollie84
    Hollie84 Posts: 2,428 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker
    withabix wrote: »
    Sellers love Hermes because it is dirt cheap.

    Buyers hate Hermes because their delivery drivers are awful.
    Yeah they are cheap,i run a small business from home so like my customers to be happy with not paying OTT on delivery costs,in the 2 years ive been using them ive only ever once had a problem when they didnt collect on the day they said,i was refunded the costs and item collected the next day
  • kiwi_fruit wrote: »
    Thanks. I trust UPS more than myhermes/yodel/citylink for expensive items and find them excellent every time, but I haven't found a way to book them without a phone number.

    I thought that too, but it's definately listed on ebay uk only and it states "post to:united kingdom", so they must actually go looking on uk ebay.

    You need to set your seller preferences correctly, not just select UK post. The two are ot the same.

    You can also use your preferences to force a buyer to include a telephone number when they purchase.

    You then wouldn't need to rant :D
  • soolin
    soolin Posts: 74,043 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You can also use your preferences to force a buyer to include a telephone number when they purchase.

    :D
    I found this seller requirement the other day and wondered why anyone would need it, so thank you OP you have just answered a puzzling question for me.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • macfly
    macfly Posts: 2,728 Forumite
    Hammyman wrote: »
    Just put your number in the entry or put 1234567890

    As for shipping abroad, if you don't want to then edit the list of countries you don't post to. The only reason you have people from abroad bidding on your items is because you've not set the listing options correctly.

    This post answers your problem. I've done it many times, putting my own phone number in twice as contacts for couriers.
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