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Can anyone help please?!!

Hi,

My mum took out a loan just under 6 years ago with one of these loan companies who charge ridiculous interest, i think it was with Welcome Financial but i will need to check. When she took it out, they said she had to take out insurance with it, she explained that she had a job with the council and if she was made redundant, she would receive enough money to cover the loan. They then said ok but she would have to take out insurance to cover her in the event of her death, which is what she took out. Can she still try and claim this back or is it just if you took out the whole PPI?
Also, the loan company changed over a while ago, so will she write to the new company with the complaint?
The loan is nearly paid off now, i think this months payment is going to be the last one.
I looked at the PPI questionnaire to send off but it seemed to be asking questions about your employment at the time which made me think that maybe my mum wasn't applicable to claim because she didn't take out the unemployment part of the insurance.
Any help is muchly appreciated.

Comments

  • Sorry it wasn't with Welcome, it was taken out with CitiFinancial and now has been taken over by Moneyway.
  • It would depend on the terms of the loan. Historically, Citi did require life cover for secured loans - although you did not have to buy it from them and their requirements may have changed.
  • toonbaz
    toonbaz Posts: 204 Forumite
    sorry, it was an unsecured loan. My mum is going to dig the paperwork out so I will have a look at it.
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