Praise - Clarks Shoes

NuttyFaggot

I bought a pair of ankle boots a few weeks ago that cost £90 (I used the 20% off voucher I received for doing the Race for Life so didn't pay that much ) but a couple days ago I noticed that the zip on one boot would not stay up. I was passing the shop today so thought I'd go in to find out the best thing to do. I explained the problem, that I didn't have the receipt with me and asked if I brought in the receipt would they replace or send them off for repair. Their reply? Oh don't worry about the receipt, as it is just an exchange we'll give you a new pair now!

That is what I call customer service, well done Clarks. :j

VT82

My work shoes are from Clarks. They're ugly as sin, but because I walk funny, the heels on most shoes I buy are worn down to the point of needing to be chucked away in three months. The Clarks ones have lasted a couple of years and are still going.

Clarks definitely has its plus points.

Azari

Clarks are often expensive but it's usually money well spent.

Deep_In_Debt

I love Clarks shoes and boots. I have awful, manky and wide feet and they do the right width and half sizes too.

NuttyFaggot

VT82 wrote: »

My work shoes are from Clarks. They're ugly as sin, but because I walk funny, the heels on most shoes I buy are worn down to the point of needing to be chucked away in three months. The Clarks ones have lasted a couple of years and are still going.

Clarks definitely has its plus points.

Have to admit the new boots replaced the old Clarks ones that had lasted three years (they had been resoled/heeled) but the old village cobblers closed so have kept them in the hope that I can find another that can renew them. Tight as cramp me

shammyjack

Clarks quality has fallen drastically in the last 5 years IMHO !

ladylouise62

Service is usually good at Clarks I've found.

fadetogrey

ladylouise62 wrote: »

Service is usually good at Clarks I've found.

Going back many years here when my mother bought us boys our shoes from clarkes and there was a little flap in the inside of the right shoe which when you lifted it had a little compass under it!!We loved it,mind you we looked pretty stupid hopping on one foot with the other shoe in hand trying to follow North.:p

moonrakerz

shammyjack wrote: »

Clarks quality has fallen drastically in the last 5 years IMHO !

Clarks used to make shoes in Somerset.
Their workers paid their taxes to the Government, who gave some of this money to the EU.
The EU gave this money to Portugal who built factories at highly subsidised prices and gave subsidies to the operators of these factories to employ lots of local people cheaply.
A number of these factories made shoes...............................need I go on ? :(

my_old_mans_a_dustman

I bought 2 pairs of sandals from Clarks this summer and the both of of them cut my feet to ribbons, so much for comfort and they cost me a pretty penny too.