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I'm confused with Swift PPI

I'm in the process of claiming PPI back from SWIFT ADVANCES

Me and my wife are self-employed and was told by swift that we needed the PPI to get the loan with them as we was high risk because we was self-employed.

the loan break down bellow.
we took this loan on

loan facility £31.345
optional protection payment insurance £6.582.45
total loan amount 37.947.45

now we have paid this loan back in full to swift.

the problem is we don't remember very well but seems to be a broker involved as in a page on the contract is saying the following.

"Following the completion of your loan, we are pleased to welcome you as a costumer of Swift advances plc.
In line with your instructions and the terms of the loan agreement, we have made the following deductions from your loan.
1. your broker's fee to Central Capital Limited. £750
2. some of our debts for £3.305.75
3. some of our debts for £3.796.86
4. loan administration fee £595
5. payment protection insurance premium £6.582.45
6. telegraphic transfer fee £40
7 title indemnity fee
we've enclosed copies of the documents you signed and your nett cheque for the sum of £22.722.38

Payment protection insurance has been arranged by your broker and the single premium has been paid by us from the loan. the certificate/policy for this insurance will be sent to shortly by the insurance agents.


so the question is who do we send the letter to Swift advances or central capital limited?
and I don't remember ever getting the the certificate/policy for the PPI

please help.

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    Hi there

    If Swift arranged and set up your loan, its them you pursue, so these were the broker.
    The lender though will have details of the loan passed over from the broker and the loan agreement is usually that of the lender as well.

    I'm sure someone will be along to look at the figures for you, but you do not actually require them to make a reclaim as such, they should send you the breakdown on request.

    Good luck.
    The one and only "Dizzy Di" :D
  • When did you take the loan out?
  • When did you take the loan out?

    Hi there we took the loan on 29/08/06.
  • di3004 wrote: »
    Hi there

    If Swift arranged and set up your loan, its them you pursue, so these were the broker.
    The lender though will have details of the loan passed over from the broker and the loan agreement is usually that of the lender as well.

    I'm sure someone will be along to look at the figures for you, but you do not actually require them to make a reclaim as such, they should send you the breakdown on request.

    Good luck.

    thanks for your reply yes swift is the one who sent me all the paper work and through all time that we had the loan was with swift that we had to get in touch and when we paid off the loan back we sent the money to swift so we will go after swift for our money back from our PPI.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker

    Me and my wife are self-employed and was told by swift that we needed the PPI to get the loan with them as we was high risk because we was self-employed.

    the problem is we don't remember very well but seems to be a broker involved as in a page on the contract is saying the following.
    so you dont remember if you went through a broker or not but you remember what you were told?

    Yes, all swifts loans were sold through brokers.
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