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Item still not arrived, reply from sender.

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On the 28th Dec I bought a memory card on BIN. The seller was based in China and when I have bought from China it has of course taken a little longer to get to me. I paid by paypal.

On the 10th Jan I sent this...

Can you confirm this item has been shipped, as I have not recieved it up to today. Thanks

And the day after, recieved this...

Dear firend:

It is a pity that because The network what we using was temporariness be paralysed by 7.2 steps of Taiwan earthquakes,We can't get the consumer's purchase information,so we sent your product more delay.Thanks for your kind understanding and cooperation.We sent the product to you on January 4th, and the package left China on January 9th.and the tracking number is RR******* . In general the package may reach you in 7-15 business days,about 2-3weeks, please wait several more days.


How genuine do you think this is? Should I just wait longer and be more patient? The seller has a 99.3% positive rating.

Thanks

Sarah x

Comments

  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Poor English not hugely surprising in that. He seems to have given you a fair amount of information so i would add 3 weeks onto 4th January plus a weekend so if you haven't got it by last Monday in January I would start a claim.

    This is the draw back in buying fom China, USA etc postage can be a nightmare and I think you have to give benefit of the doubt whilst keeping an eye on when any claims time out. 45 days for Paypal I believe.
  • Thanks Hintza, that was my first thought too, I guess I will have to be more patient!
  • neilwoods
    neilwoods Posts: 2,304 Forumite
    On december 26th an earthquake hit Taiwan and knocking out 7 of there 8 major underwater fibre optic comms. Which disrupted all of asia, some parts of europe and usa.

    Sounds genuine enough
    Mansion TV. Avoid at all cost's :j
  • Yep, I'd give it a while longer. Their effort at communicating in English is commendable, and since they've given you a tracking number they seem pretty genuine.
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