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cpp ppi

dimp81
dimp81 Posts: 108 Forumite
in Reclaim PPI & other insurance
Can anyone help, I got a letter stating my claim has been approved and need to ring a number to pay excess fees. Is this procedure as little confused. Thanks

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    dimp81 wrote: »
    Can anyone help, I got a letter stating my claim has been approved and need to ring a number to pay excess fees. Is this procedure as little confused. Thanks

    Hi there

    I am not sure on this, did you make a reclaim yourself or use a claims company?
    The one and only "Dizzy Di" :D
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    If this is PPI, that does not sound right.

    If it is a complaint, as opposed to a claim, then there would not be an excess.

    If, on the other hand it IS a claim, there is no "excess" as such, simply a waiting period when benefits are not payable.
  • dimp81
    dimp81 Posts: 108 Forumite
    i made a claim myself x
  • di3004
    di3004 Posts: 42,579 Forumite
    dimp81 wrote: »
    i made a claim myself x


    Hi

    Did you contact these after?
    The one and only "Dizzy Di" :D
  • ppc1
    ppc1 Posts: 150 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    dimp81 wrote: »
    i made a claim myself x

    It sounds like the op has made a claim on the CPP policy. CPP covers cards, money, handbags purses, lost passports etc.

    It is quite likely that cpp charge an excess for the first part of any claim.

    Is this what you have claimed for?
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