New laptop driving me mad!

Blade26

I have bought my hubby a new laptop, specifically wanted something with good graphics to satisfy his Star Wars gaming! Anyway, it has Norton 360 on it, I am having a play with it tonight before I give it to him, and am I glad I did, I am unable to get on Facebook or Hotmail, 2 of the sites I know he will want to access. Hotmail fails to open at all, and Facebook only shows the top blue bar and the bottom text, nothing in between.

Any clues as to what I could have a look at before taking it back to the shop, I would be mortified if I was doing something wrong, but I can't think what it could be. Something to do with Flash????

I can get on iPlayer, MSE and other sites, so it's a mystery....

Thanks in advance

Blade26

robmar0se

get rid of Norton - its a system hog, is difficult to manage, costs too much. There are many free alternatives which are as good if not better.

Uninstall Norton, and choose between Avast, Avira or AVG free - plenty of blogs on this site with lots of opinions.

Once you have gor rid, hopefully your teething probs will go away.

closed

try firefox or opera

debitcardmayhem

robmar0se wrote: »

get rid of Norton - its a system hog, is difficult to manage, costs too much. There are many free alternatives which are as good if not better.

Uninstall Norton, and choose between Avast, Avira or AVG free - plenty of blogs on this site with lots of opinions.

Once you have gor rid, hopefully your teething probs will go away.

Get back in the real world Norton is no longer a hog, Avast and Avira are fine AVG is pants, end of rant.
Blade26, what browser are you running , go and download the latest version of flash http://www.macromedia.com/support/documentation/en/flashplayer/help/help10.html

Blade26

I am a bit of a technophobe how do I know what browser I am using? I have already tried to download latest version of Flash but it won't let me download, I click download now and nowt happens!

ETA would the browser be Internet Explorer? LOL

Blade26

spud17

ETA would the browser be Internet Explorer? LOL

Almost certainly.

re. Norton, I'm not a fan of spending money but, it's generally accepted that the latest versions are perfectly adequate. They also fare pretty well in the technical reviews/tests.

GunJack

can you get to filehippo.com ?? If so, try downloading flash from there under browsers and plugins section....or try this link

http://www.filehippo.com/download_flashplayer_ie/

GunJack

spud17 wrote: »

re. Norton, I'm not a fan of spending money but, it's generally accepted that the latest versions are perfectly adequate. They also fare pretty well in the technical reviews/tests.

Yup, although it can still be a little over-zealous But in general, it's a much better beast than it used to be. Still wouldn't have it on any of my machines though...

spud17

Still wouldn't have it on any of my machines though...

Neither would I, because it involves spending money.