We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Can I cancel this phone call agreement?
shyanne51
Posts: 3 Newbie
Yesterday I called BT to discuss my phone/broadband renewal which is due on 13/10. I wanted to ask about upgrading to unlimited download. It was a bit dearer than I expected but stupidly, I said OK. Thought about it last night & decided it was too dear, Sky would be much cheaper, so I called them back today to say I'd changed my mind.
They said I can't do that now as I agreed to the new contract yesterday & I had till the end of the phone call to change my mind. If it was a new contract, I would be given a cooling off period but it was an annual renewal. I know I've been stupid & honestly, I'm not normally. I usually compare everything before I commit to another 12 months of anything.
Question is, is my verbal agreement on the phone really binding or is there any way out of it?
They said I can't do that now as I agreed to the new contract yesterday & I had till the end of the phone call to change my mind. If it was a new contract, I would be given a cooling off period but it was an annual renewal. I know I've been stupid & honestly, I'm not normally. I usually compare everything before I commit to another 12 months of anything.
Question is, is my verbal agreement on the phone really binding or is there any way out of it?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards