natwest fraud refund timescale!

A friends son has had Money taken from his account. Does anyone know how long the they normally take to sort this kinda thing out?. It was for less to £200 but its just left him with just £10!
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Comments

  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    Money is usually refunded the same day pending investigations.
  • MamaMoo_2
    MamaMoo_2 Posts: 2,644 Forumite
    notts_phil wrote: »
    A friends son has had Money taken from his account. Does anyone know how long the they normally take to sort this kinda thing out?. It was for less to £200 but its just left him with just £10!

    Once it has cleared his account (ie not just held funds) once you report it, they refund it same day. They can take it back again if it turns out that it isn't fraud though.
  • notts_phil
    notts_phil Posts: 1,087 Forumite
    edited 17 September 2011 at 6:59PM
    Really that is good news! So if he goes in to the branch should have it back tues

    Have told him this and he seems happy now:)
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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