is it a bank scam

wanttosave

right my wife has a account with her bank, she went into the red by a few pounds , so she has asked them to close the account but they will not let her pay the charges off until 2nd of next month , or is this just a scam to get more money out of her , i have told her i will pay the charges to try and stop the compound intrest, help !!

exel1966

She can't pay the charges off as they're payable on a set date, but she/you can minimise the interest payable by funding the required amount (if not a little more) ASAP. They may as a gesture of goodwill waive the charges/interest upon knowing you want the account closed providing you speak to the 'right' person.

Inevitably. NO SCAM !!

wanttosave

thank you exel1966 for quick reply , i have been sitting in bed worrying about it . i will go to bank in the morning and pay money into her account and try to get the charges dropped or try to cut a deal , she is normaly very good with her bank and never gets charges .

JuicyJesus

wanttosave wrote: »

thank you exel1966 for quick reply , i have been sitting in bed worrying about it . i will go to bank in the morning and pay money into her account and try to get the charges dropped or try to cut a deal , she is normaly very good with her bank and never gets charges .

They won't speak to you about it as you're not her. You can obviously pay money in.

Gromitt

Closing the account is a bad thing to do when there are charges outstanding. If you put in enough money to get the account into credit, you can then try and get them to drop the charges. Once this is done you can close the account and get any credit amount back.

Reason being is that they are unlikely to help you if they are going to lose your custom anyway.

So if she went into the red by a few pounds, put £100 or so in and then let her talk about the charges. If your successfull, wait until the charges have been applied (and refunded) before taking the money back out.

Ben8282

wanttosave wrote: »

right my wife has a account with her bank, she went into the red by a few pounds , so she has asked them to close the account

Why? It does not automatically follow that a person who went into the red by a few pounds should, for that reason, decide to close their account.

wanttosave wrote: »

they will not let her pay the charges off until 2nd of next month

The charges are due to be debited on that date. You should already have been advised of what they should be. Pay in enough money to repay the overdraft and cover the charges. But remember that if the account is currently overdrawn there may be more charges for the interest currently being incurred due on the 2nd of the following month as well.