Graham White phone call!

pringle114_2

Hi I've heard the usual stuff about these guys (and Excel Parking) just wondering what to expect as I missed the call (my mother got it)
Any tips on what to say??

Sirdan

pringle114 wrote: »

Hi I've heard the usual stuff about these guys (and Excel Parking) just wondering what to expect as I missed the call (my mother got it)
Any tips on what to say??

Personally I would say BYE!

However if you want to talk to them my previous advice stands :


Graham White are in fact just Roxburghe, a Debt Collection Agency (and you can tell them so if you speak to them).

You are not obliged to speak to them but they have a habit of phoning back again and again...unless you tell them this simple fact :

Firstly you are recording the call from this time on (they hate that)

The "debt" is expressly denied.

As such Roxburghe / Graham White are not allowed to continue to pursue the "debt" they must refer it back to their client.

This is a requirement of the Office of Fair Trading Guidelines on debt collection.

You may wish to remind them that at this time the OfT are minded to revoke their license ..probably because of this sort of behaviour.

Also point out to them that continued phone calls for a denied "debt" is harassment which is a criminal offence and if they continue they will be hearing from a REAL Solicitor i.e. yours re the harassment.

Phone down..and relax.

sarahg1969

Say, "Is this Roxurghe calling as GW in inverted commas?"

notts_phil

I would ask to speak to a real solicitor. That will fox them!