'I should love Ryanair, but instead we're fighting!' blog discussion

Reglyss

The worth for me is the not the price of options (which I consider normal service during a flight), or the hidden charges, it's more the fact that you pay for a service : flight from A to B and they pollute your flight with advertisement on speakers and stupid jingles (like we are on time ...) which are BTW very loud that if you are taking a nap as you do when going or coming back from a holiday will almost give you a heat attack!

bigviv

Aurelie_Sotousek wrote: »

...a heat attack!

that comes from the lack of air conditioning due to more cost saving

gfunkster

Very good point by Sandra Mcnally that the £6 payment fee' saved' using Ryainair's prepaid card is actually NOT SAVED, but charged at onset and then refunded in Ryanair VOUCHERS....its tactics like this which really sicken me as a consumer. I've never flown with Ryan air and dont think i ever will! :mad:

drymartini64

TechnoBoy wrote: »

They move the goalposts on payment because it generates headlines, and we all know that headlines generates passengers.

Nice bit of (free) marketing - very clever.

They'll move the goalposts again, maybe it'll be "Buy Ryan Air Vouchers 30 days in advance of the flight to get the discount".

Its very simple really. Nowadays a lot of charter and even some scheduled flights are no dearer, taking every thing in to account. I know I used BA last time and of course it is a better airline.
IF YOU DO NOT WALK then you have no one to blame but yourselves and Ryanaire will get worse, not better. I used them once, back in 2000 when it was still cheap, but never again.
My partner is disabled and they treated her disgusting.

maggabi

I agree - everything about Ryanair stinks. But the truth is that no other airline takes you to smaller cities around the Europe and that is - in my opinion - what keeps them alive. Over the years I learned to stick to Ryanair stinky rules, I get on the plane, don't even look at the crew, have a special backpack that fits perfectly in their special box, never excess the weight of my hand luggage - shortly - never give them any excuse to get frustrated. In the end of the day - the return journey sometimes costs me less than return journey from my house in Kent to London. Regarding booking fees - some airlines don't give you an option to use a specific type of card to avoid expensive booking fees. Ryanair does (mastercard prepaid). Although as from 1st November they will charge for using mastercard prepaid, they still give me an option to avoid the booking fees by using Ryanair Cash Passport. I don't know how to apply for it yet, but what else can I do?

Cardew

They work on the principle that 'there is no such thing as bad publicity.'

2sides2everystory

Cardew wrote: »

They work on the principle that 'there is no such thing as bad publicity.'

Yes but they are wrong. It is true that the only publicity that has grown faster and is bigger than their reputation is that generated on MSE. And they can only control it by their own behaviour.

I suggest it is Ryanair who now frequently cut off their nose to spite their face.

They should shape up and behave like responsible adults.

callum9999

2sides2everystory wrote: »

Yes but they are wrong. It is true that the only publicity that has grown faster and is bigger than their reputation is that generated on MSE. And they can only control it by their own behaviour.

I suggest it is Ryanair who now frequently cut off their nose to spite their face.

They should shape up and behave like responsible adults.

You clearly never use them... virtually every flight I've been on has been packed.

The rules are incredibly easy to follow and the constant moaning really makes me worried at the lack of intelligence the UK public seem to have...

Pay with a pre-paid mastercard, take only hand luggage which is within the limits and print out your boarding pass. Only a complete moron would genuinely struggle with that.

As to in flight ambience. Go and fly with someone else, and leave ryanair to people who manage to cope with 4 short sales pitches.

2sides2everystory

I use them more than you do callum9999

I also think about Ryanair more than you do.

You can clearly make more intelligent judgements when you've experienced and thought more, so be my guest (when you're ready )

gabirossa

Recently I paid for a flight to the UK from Spain. It says in the Ryans conditions that tickets will be charged in the currency of the country of origin, which is fine. I would pay whatever my credit card provider charged for the exchange. But no, Ryanair charged me in pounds and gave me a terrible exchange rate adding about £8 to the price of the ticket- which amounted to about 10% extra on top. Does anyone know if this is legal? I wasn't offered an option to pay in £. I'm writing to them but expect I'll get nowhere... :mad:
Thanks, Gabi