help! - LVPrcMon.sys Blue Screen error

SALOPMAN

Loaded some CD Software for Logitech webcam and laptop doesnt like it so have now got a blue screen - tried to get rid of program in safe mode but wont get rid of all and just keeps going into blue screen with error as above, have googled but Im a tad confused - how do i get rid?? have also tried system restore in safe mode wont do it....

santer_2

System restore should work

Have you updated any logitech software recently?

You could re-install the file then use revo free to uninstall it, or use ccleaner scan for issues if you have that

http://www.revouninstaller.com/revo_uninstaller_free_download.html scroll down for the free version download link

http://filehippo.com/download_ccleaner/

You could try here as well

http://forums.logitech.com/t5/Webcams/LVPrcMon-sys-blue-screen-error/td-p/320341

SALOPMAN

In the end I got a comp expert to sort for me - its a well known problem, you have to load the webcam with up to date drivers from the internet not from the original CD - it causes like a virus which the comp rejects and goes into stop mode, the comp guy went into system and completely removed the files - works fine now

RussJK

SALOPMAN wrote: »

its a well known problem, you have to load the webcam with up to date drivers from the internet not from the original CD - it causes like a virus which the comp rejects and goes into stop mode

Doesn't cause a virus, but Logitech webcam software is notorious for causing problems.

Best to never install from CDs if there's the possibility of downloading an updated version. It's usually also best to install the drivers manually rather than using the installer.

Glad you were sorted, hopefully you didn't spend a lot of money.