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Slow dongle speed
Spank
Posts: 1,751
Forumite
in Techie Stuff
A friend could not connect to the Internet through her T-mobile dongle & asked me to look at her Laptop.
It wouldn't connect through LAN (at my house) either, installed & ran Malwarebytes & avg (both found some problems). Afterwards i could connect through LAN so updated both & ran again (this time both found nothing)
Tried to connect dongle (it's the only way she can connect to the Internet at her home as she has to phone line) & it say's it's connected, but only at 53k.
It's so slow that no pages will load.:mad:
Checked the coverage map & both 2 & 3 G were good strength.
It wouldn't connect through LAN (at my house) either, installed & ran Malwarebytes & avg (both found some problems). Afterwards i could connect through LAN so updated both & ran again (this time both found nothing)
Tried to connect dongle (it's the only way she can connect to the Internet at her home as she has to phone line) & it say's it's connected, but only at 53k.
It's so slow that no pages will load.:mad:
Checked the coverage map & both 2 & 3 G were good strength.
0
Comments
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If the dongle installs its own software, uninstall what is on the laptop, run CCleaner scan for issues if you have that, restart the laptop and insert the dongle to re-install its software. If no change, look for updated software, if there is not any, contact T-Mobile support by e-mail unless they have free phone support numbers.0
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