Reclaiming PPI from old claims with no paperwork (Natwest)

Mallowmarshmallow

Hello all,

I'm new to this part of the forum and have just had my ears pricked up from a Watchdog discussion!

My mum had bank loans from 2001 and roughly 2004/5. She doesn't know if she has any of the original paperwork still hanging around.

If this is the case, how could she go about seeing if she has a claim regarding PPI.

I'm so sorry, I'm sure this question has been asked many times before but I couldn't find an idiot proof explanation easily!

Many thanks for reading.

roonaldo

you dont need the paperwork, you just need to complain if you feel they were mis-sold.

lorilori

hi
i was in the same boat (no paperwork) I just phoned up the companies and gave them my details (didn't even have account numbers for some of them). Must say they were pretty gracious and were able to give me the info there and then

Mallowmarshmallow

Hello,

Thank you both for your responses and sorry for the delayed reponse, I will give it a go.