Belmont Thornton????

arsene49ers

Im dealing with this company at the moment and they are claiming the success of winning my claim from the HSBC. They want a fee of 25% which is over £800 for a claim I started nearly a year ago. Obviously we had to wait for the banks to agree to pay out which they are but Im arguing with Belmont that the amount of work they have done does not warrant such a large fee. Does anybody have any advice on how I should deal with them? Im happy to pay a fee but the most i'll pay is half of what they are asking. I have as yet not recieved my offer from the bank as Belmont seem to be very slow posting letters. Can I refuse the offer and stop the claim through Belmont and approach my bank directly as Im getting very annoyed with B4elmonts attitude?

Thank you for your help and advice folks in advance.

dunstonh

Obviously we had to wait for the banks to agree to pay out

that wasnt what happened. The banks wanted to eliminate a number of people from the ability to complaint. The banks lost that. They could still refuse to pay out where there was no justification for complaint.

Im arguing with Belmont that the amount of work they have done does not warrant such a large fee.

you knew the fees when you started. Yet you agreed to employ them on that basis. So, if you thought the fees were high then why did you enter into contract with them?

any advice on how I should deal with them

Pay what you agreed.

Can I refuse the offer and stop the claim through Belmont and approach my bank directly as Im getting very annoyed with B4elmonts attitude?

Too late. You need to do this before the redress is agreed.

magpiecottage

It would seem that you signed up to Barclays' offering without understanding what you were getting yourself into.

You then did the same again with Belmont Thornton. Don't let it happen a third time.

Read Martin's Teen Cash Class, and particularly remember that everybody is in business for their own benefit, not yours. If it works to your mutual advantage go ahead. It if does not work for you, don't and if it doesn't work for them think very carefully about whether they will go bust and take your money with them!