"Parking Fine" from Civil Enforcement Ltd?

HO87

Talking of photographic evidence I though you might like to see who really sits behind Civil Enforcement - that isn't based in Liverpool, nor even Nottingham (their fall-back position) but actually a slightly shabby little business centre in Colindale in north London. His over-arching company is called Creative Parking.

Have a look at this article in TransportXtra from April of this year.

scousedicko

marshy99 wrote: »

I'll tell you about my experience:
Got "caught" in a supermarket carpark in Feb.
Car isnt registered in my name, so all letters go to them.
First 5 letters were the usual scaremail, with the figures continuously rising. £45 - £90 - £180
Then of course it goes to Newlynn. From day one we've ignored as per this site (thanks all )
The letters of course get slightly worse, we all know the script...we may take you to court, we may remove items, etc etc.
However the most recent letter was the most interesting. Addressed to "the occupier", with the title "we are trying to trace xxx xxxx"
Fine, I can understand this question as they may fear they have sent all these horrid letters and missed their intended target!
Now here is the interesting bit:
Questions on the letter
When did you buy the house?
Which solicitor did you use?
What is your national insurance number?
Council tax number?
Date of purchase?
Now, as I said, we know they can send some pretty horrid letters, however should this one fall onto your doorstep, we have a different issue.
Should this fall upon someones doorstep and they indeed had no knowledge of this, how many would give such sensitive info out??
Rules as far as I understand them
1. The DRIVER is responsible for any fine...they have to prove beyond reasonable doubt who was in charge of the vehicle, as it was February I havent a clue
2. This falls under contract law that they are entitled to "loss of earnings" - as they don't own the land, nor the supermarket they havent lost anything.
3. Under data protection act, any information about you should be available, they were asking for £10 for a photo, which is unreasonable.
4. I would like to see how secure their computer systems are, as again, data should be kept secure.
5. How long do they keep data? They havent any accreditation that all financial institutes need.
6. Threatening letters are harassment.
7. Baliffs need to be assigned by a court, I dream of the day that one turns up. They wont be official, they will be trespassing, and I shall release the hounds

Finally, I will just say this, continue to ignore them, let them make the first move, and should they take you to court, let me come along and watch them get laughed out of the door!!

This has to be illegal - harassment. Be aware that if they resort to this, they may have sent an enquiry to your neighbours. I had a dispute years ago with BoxClever - who weren't very clever! They tried to bill me for equipment they should have collected, ended up owing me money; anyway a string of debt collectors tried and failed to collect and all eventually went quiet. Then out of the blue my neighbour came round and showed me a letter from a DCA asking if they knew me, where I now lived etc etc. Simply an attempt to embarrass me!

That was many years ago and cost BoxClever £250. :rotfl:Then again, after a couple of years another debt-collector came calling (he'd bought the 'debt') and got a fright :eek:- had the choice of 15 stone me or 6 stone Rottweiller ... called Sue! Not heard anything since - but be aware of the possibility of these antics from some very unruly people and cash in on the compo.:beer:

scousedicko

REAGANM wrote: »

I've just received a "Parking Enforcement Notice" from a company called Civil Enforcement Ltd for apparently overstaying in a supermarket car park in Whitby by twenty minutes. Now the thing is this happened three weeks ago so I have no memory of whether this is correct or not (they say they have photographic evidence but I'd have to pay £10 to see it) - I don't remember being late back to the car but it's possible I was. All the previous times I'd parked here you bought a ticket and made a purchase in the shop - it's obviously been changed fairly recently and as the barriers were up when I drove in I didn't pay much attention to any signs there might have been. Anyway the "fine" is for £90, or £45 if I pay within 14 days. Where do I stand with this? I've seen other posts saying just ignore them but it's easier said than done, especially if the amount is going to double with every letter they send. Any advice on dealing with this company or from someone who's been in a similar situation would be appreciated!


Thanks

Check out your PMs - Private Message sent an hour or so ago with a link to some pics of signs and entrance. Good support for those who object to the PCN etc, will be clear why you missed the warning signs - they're designed by the parasites who put them there NOT to be noticed!

The collection ought to be complete over the next week.

blueshrek

we have received a letter and a final reminder via my husbands company as its a company car. We have always parked there, wandered, shopped, and paid the man at the kiosk on the way out. There was no man there this particular day to pay so thought no more of it. I've heard these fines should be ignored, we didn't even get a ticket. Is this right or do we need to pay. My husband is worried of repercussion through his company. thanks

scousedicko wrote: »

Check out your PMs - Private Message sent an hour or so ago with a link to some pics of signs and entrance. Good support for those who object to the PCN etc, will be clear why you missed the warning signs - they're designed by the parasites who put them there NOT to be noticed!

The collection ought to be complete over the next week.

Coupon-mad

blueshrek wrote: »

we have received a letter and a final reminder via my husbands company as its a company car. We have always parked there, wandered, shopped, and paid the man at the kiosk on the way out. There was no man there this particular day to pay so thought no more of it. I've heard these fines should be ignored, we didn't even get a ticket. Is this right or do we need to pay. My husband is worried of repercussion through his company. thanks

Was the incident before 1st October or after?

If after 1st October, then the company should have named your OH as the driver so that he would get the letters & they wouldn't have any liability at all.

If before 1st October, then the company could have just ignored it all and still can, but I know this is hard for your average Fleet Manager to grasp!

Either way, I suggest he now responds ONCE to Civil Enforcement, telling them the letter has been passed to him as it's his company car and was in his keeping during the week in question. Do not talk about the incident at all, do not appeal as such, do not offer excuses nor any money at all.

Do not say the man wasn't in the kiosk.

Do not say 'I was driving'.

Just say summat like 'You are a third party company which does not own the car park nor have any proprietary interest in it so I will not get involved in any 'appeal' or protracted correspondence. If you feel there is a cause of action to claim a 'charge' then take the matter to a small claim within 14 days or I will consider the matter closed. Do not waste my time with debt collector letters nor increase the amount of the 'PCN' with any added fees. I did not enter into any contract with you and always shop at the Co-op when I park there so have never trespassed and the retailer has suffered no loss.'

As for his company, he can show them this:

http://www.fleetnews.co.uk/news/2009/5/28/question-private-parking-fines-fleets-urged/30698/

and this link which explains that from Oct, under the Protection of Freedoms Act, lease or company vehicle fleets should just give details of the driver and still have zero liability.

There will be no company repercussions as long as they are not daft enough to ignore those links and pay, that's why he needs to tell the company that it's a scam and show them the 2 links. They need to have a simple policy of giving driver details - they could even create a template letter response which offers the details of a driver to a PPC but at a fee for the administration involved!

DO NOT BE TEMPTED TO PAY TO MAKE IT GO AWAY. ONLY A MUG WOULD DO THAT AND IT WOULD BE LIKE SENDING MONEY TO A PHISHING EMAILER.

gazy345

Thanks kirkbyinfurnesslad I've just sent the info

Stroma

Gazy your post has been split to create a new thread, it's because you now have a county court claim, please put responses below instead

https://forums.moneysavingexpert.com/discussion/4914937

Coupon-mad

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