We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Have BT Changed Their Billing Cycle?

macman
macman Posts: 53,129 Forumite
Part of the Furniture 10,000 Posts Name Dropper
edited 12 September 2011 at 11:06AM in Phones & TV
My mum has BT line rental and Anytime tariff. Her last bill was on 10/6. I logged into her online account, as a bill should have been due around 10/9 (she's always been on quarterly billing). But it's now displaying 'your next bill is due 10/12'.
Why have they changed the billing cycle to 6 monthly, and should she not have received some notice of this?
Has anyone else noticed the same?
No free lunch, and no free laptop ;)

Comments

  • notbritishgas
    notbritishgas Posts: 2,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 12 September 2011 at 11:54AM
    Perhaps the 10/9 bill is in the preparation stage, ie the info has been taken off your account and the date reset to 10/12 but the bill has not appeared yet??

    My next bill is due on 21/9 so I will keep my eye on it.

    Edit: just logged in to my account and the next bill date is 23/9, so still quarterly.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.