Etams Storecard

glimmerofhope

Whilst having a clear-out I came across an old Etams storecard statement.
It doesn't say PPI but there is and addistional charge labelled 'Account Cover'
Any ideas if this is PPI and if so who would I write to to claim this back (the statement is 2003 but still has a balance. I know this was paid in full in about 2005)
Thanks

di3004

glimmerofhope wrote: »

Whilst having a clear-out I came across an old Etams storecard statement.
It doesn't say PPI but there is and addistional charge labelled 'Account Cover'
Any ideas if this is PPI and if so who would I write to to claim this back (the statement is 2003 but still has a balance. I know this was paid in full in about 2005)
Thanks

Hi there

Its worth a try.
On the back of the statement, there should be an address, maybe for example GE Money or GE bank, if its these, then they will forward to my understanding Santander who deals with their complaints on their behalf.

If there is a tel number, give them a ring and ask about what this cover is for.;) Did you say its still active?

glimmerofhope

di3004 wrote: »

Hi there

Its worth a try.
On the back of the statement, there should be an address, maybe for example GE Money or GE bank, if its these, then they will forward to my understanding Santander who deals with their complaints on their behalf.

If there is a tel number, give them a ring and ask about what this cover is for.;) Did you say its still active?

Hi
Yes it says GE Bank, funnily enough there is santander listed on one of my credit files and had no idea what it was for. Not active as far as I am aware was paid off.
Its all making sense
Thanks as always Di

di3004

glimmerofhope wrote: »

Hi
Yes it says GE Bank, funnily enough there is santander listed on one of my credit files and had no idea what it was for. Not active as far as I am aware was paid off.
Its all making sense
Thanks as always Di

LOL, not a problem and its possible the same as PPI then.;)

dopeydina

Hi glimmerofhope, I had an Etams Store Card when I was a student and was definitely mis-sold PPI but I am having problems submitting a complaint as I have no contact details to send it to. Could you help? Thanks.

di3004

dopeydina wrote: »

Hi glimmerofhope, I had an Etams Store Card when I was a student and was definitely mis-sold PPI but I am having problems submitting a complaint as I have no contact details to send it to. Could you help? Thanks.

Do you have any statements for this account?
The address is on the back, but they will forward to Santander from what I am aware of, so you could do this too as well if you want to, details below, good luck. With you being a full time student tell them it was worthless to you.;)

Complaints
Santander UK PLC
PO Box 1125
BRADFORD
BD1 9PG

dopeydina

Thanks :A

I have quite a few complaints that I will be making re various loans/credit cards/store cards that I had as a student so fingers crossed! I will let you know how I get on!