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RBS online banking security details

Has anyone else had trouble signing in to their RBS accounts online recently?

On several different occasions the sign-in page has told me I'm using incorrect characters on either on my password or security number when I know for sure I'm not. When I go back and re-type the same (correct) character(s) I can sign in.

I can accept that the first time around I might have input a wrong character on one or two occasions but it's happened five or six times in the last week or two.

Has this happened to anyone else?

Comments

  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Give them a call if you are having problems

    Digital Banking Helpdesk: 0845 6008212 (Overseas +44 131 3174597).
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
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