14 day cooling off period

wildheart83

I took out my car insurance on 27th July, and it was due to start on the 7th August and although I was happy with the terms and conditions given to me by the insurance company, I wasn't happy with the terms given by the finance company they use to supply the finance and who take the payment each month so I cancelled the policy.

I have been told that I will be charged a hefty cancellation fee because I cancelled outwith the 14 day cooling off period, but I didn't receive the paperwork in from the finance company until after the policy came into force, and after the 14 day cooling off period.

Am I wasting my time fighting the £75 cancellation charge on this basis?

InsideInsurance

You can be charged a cancellation fee within the cooling off period too... check what it would have been, if it is £75 either way there's little point arguing.

dunstonh

Am I wasting my time fighting the £75 cancellation charge on this basis?

if it is in the T&C of their published terms then why should you fight it as you agreed to it when taking it out?

If its not in the T&C then you should fight it.

Is the £75 the fee or is it the total of the fee plus time on cover (I suspect the latter)?

wildheart83

InsideInsurance wrote: »

You can be charged a cancellation fee within the cooling off period too... check what it would have been, if it is £75 either way there's little point arguing.

There's no cancellation fee for being within the 14 day period hence why I'd want to fight it!

wildheart83

dunstonh wrote: »

if it is in the T&C of their published terms then why should you fight it as you agreed to it when taking it out?

If its not in the T&C then you should fight it.

Is the £75 the fee or is it the total of the fee plus time on cover (I suspect the latter)?

You suspect wrongly, it is a £75 cancellation fee (they are reducing the 6 days cover I had on top of this)

The T & C state it's 14 days from paying for the policy OR from the date of receipt. But how do you prove receipt?

I wouldn't be asking if the T & Cs were clear...