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Where do i complain?
Comments
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mikeydpippin wrote: »over to me as the householder to employ a gas safe engineer to repair gas leak.
Thanks all again very much,Mike
Tansco dont repair leaks either.... Even if the engineer hadve diagnoised the fault, he wouldnt repair it.... their job, ironically is to make your property safe, for a Gas engineer to come in after and make the repair..Promo codes are never always cheaper..... isnt that right EuropCar?0 -
No indication on a water gauge does not necessarily mean there vis no leak. It just means there is no perceptible leak.Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..0
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Perceptible leak allowance is only 0.2 mbar drop on a water gauge. 0.25mbar drop on a 2 decimal place electronic device.
Anything more is a leak. No leaks at all allowed with a smell of gas. No leaks at all allowed on just the gas carcass.0 -
National grid are not responsible past the meter, you are.Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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Their responsibility stops at the ECV. If your gas supplier doesn't have a contract with NG then if you get a problem with the meter and/or joints they will cap off and leave you with no gas until your supplier agrees to pay them.
There are not many suppliers who this will apply to these days though.0 -
Moneywise, the amount of lost gas per day from a small leak is negligible .mikeydpippin wrote: »
...The gas has been escaping through this pipe and will have increased my bill by a significant amount...0 -
C_Mababejive wrote: »No indication on a water gauge does not necessarily mean there vis no leak. It just means there is no perceptible leak.
And the significance of a leak that is so small you can't measure it with a u-gauge would be?........0 -
And the significance of a leak that is so small you can't measure it with a u-gauge would be?........
The significance is that perceptible drop is just that...that which the person undertaking the test can perceive. So then a young lad of 20 with excellent eyesight might be able to perceive more than say an older bloke who has to pull out a pair of ready readers every time he gets his grubby U guage out.
Of course it also depends on what size and type of meter/installation our u guage is connected to.
Also ,if there was no perceptible leak and yet there was still a smell of gas,then there may still be a leak and so more sensitive equipment would have to be deployed to assess the situation.. maybe something like this or similar...
http://www.gmiuk.com/products/portable-detectors/first-responderFeudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..0 -
Their responsibility stops at the ECV. If your gas supplier doesn't have a contract with NG then if you get a problem with the meter and/or joints they will cap off and leave you with no gas until your supplier agrees to pay them.
There are not many suppliers who this will apply to these days though.
Not a case of agreeing to pay either National Grid or any other transporter at all in these cases, the supplier would have to arrange for one of their metering engineers to attend from their appointed meter asset management company.
Also suppliers may have contracts with the transporter for some properties and not for others there are several mam's companies out there in an very competitive market. It is more common than it was a few years ago when I started in the industry.I am responsible me, myself and I alone I am not the keeper others thoughts and words.0 -
Agreed LT..its all so much more complex. Its difficult for those in the industry to keep up let alone for joe public who doesnt know his Shipper from his supplier,his ECV /GSR/MAM/MPR/ESP/IGT..blah blah blah or dare i say,his GDFO.....!!!:rotfl::rotfl::rotfl:Not a case of agreeing to pay either National Grid or any other transporter at all in these cases, the supplier would have to arrange for one of their metering engineers to attend from their appointed meter asset management company.
Also suppliers may have contracts with the transporter for some properties and not for others there are several mam's companies out there in an very competitive market. It is more common than it was a few years ago when I started in the industry.Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..0
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