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Faulty Fridge Freezer

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Hope this is the right board.

We have a Beko Fridge Freezer, just under two years old and we're pretty sure it's faulty.

It was defrosted but froze up again within two days, the fridge leaks (there are pools of water under the bottom salad trays, which build up again after a week).

Is it best to contact Beko or the retailer we bought it from (Boots.com - who don't have an online record of the order but we have the receipt).
No longer using this account for new posts from 2013

Comments

  • Esqui
    Esqui Posts: 3,414 Forumite
    Retailer first, then try Beko if Boots are awkward.
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • Gemmzie
    Gemmzie Posts: 14,876 Forumite
    Thanks (and Comet are much more hated than Currys surely ;) )
    No longer using this account for new posts from 2013
  • Esqui
    Esqui Posts: 3,414 Forumite
    Professionalism prevents me from making comment
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
This discussion has been closed.
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