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HELP!! Unknown website chasing me for money!

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Quasar
Quasar Posts: 121,720 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
When I go online, a strange bill appears and blots out half my screen - and I cannot get rid of it. I have to move every other window in order to work.

This bill is from MBS and apparently it's because my computer signed up to a site which requires £19.95 payment. I have never done such thing, particularly as this is one of "those" sites, and I have no idea how it got hold of my computer details. I live alone and nobody has access to my laptop except myself.

The first time this appeared there was a message, addressed to my name as registered on my computer, at a yahoo address. I have never had any yahoo accounts.

So now this bills appears, I can't get rid of it and someone has opened a yahoo account in my name and has the password to it.

I run CCleaner, AVG, Ad-aware, spybot regularly, and my firewall is Kerio.

Can anyone tell me how to get rid of this thing? The bill has a severity code grading and I dread to think what "they" will do when it gets to the highest.

I won't be home until late tonight, but any advice will be very much appreciated.

Thanks
Be careful who you open up to. Today it's ears, tomorrow it's mouth.

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