Missold mortgage insurance?

Carosel_2

Hi
I got a call from a PPI claim handler saying that my mortgage with Northern Rock had a possible missold insurance attached to it back in 2006. When I checked my paperwork I found a strange insurance which is hidden into the charges when my mortgage was set up and has cost us just over £7K. This claim handler was really persistent and said he would send over paperwork for us to start the claim.
Our mortgage is still with NR but we are in an IVA and they are one of the creditors ( for a mortgage based loan). It does look like we have a genuine claim but I would rather try doing it myself using the templates on the MSE site.
My question is - what do other forum users think our chances are of getting this back or would NR fight us because of the IVA and ask for the money to be used for them? My partner thinks we should go through the advisor as he would be impartial but I'm unsure.
Any advice very welcome please.

McKneff

Lose the claim handler, they are parasites, they are touting for businsees.

Establish first whether you have been missold, then take advice at doing it yourselves if you have been

dunstonh

I got a call from a PPI claim handler saying that my mortgage with Northern Rock had a possible missold insurance attached to it back in 2006.

How did they know that? Its not in the public domain. Its not information you can buy legally. So, that puts trust issues at the forefront in this cold caller.

When I checked my paperwork I found a strange insurance which is hidden into the charges when my mortgage was set up and has cost us just over £7K.

What is strange about it?

Our mortgage is still with NR but we are in an IVA and they are one of the creditors ( for a mortgage based loan).

So its important that you do not under any circumstances use a claims company in that case.

My question is - what do other forum users think our chances are of getting this back or would NR fight us because of the IVA and ask for the money to be used for them? My partner thinks we should go through the advisor as he would be impartial but I'm unsure.

NR wont fight it at all. They will just reject your complaint as they have no liability. It is the broker you used that will have the liability. Your complaint is with them.

Carosel_2

Thanks for that advice. Of course it will be with the broker not NR - wasn't thinking straight. I've looked at the letter template and it seems quite straight forward. As for my comment about the insurance being strange - when I've looked at the documentation it is for accident and sickness cover but we already had that because my partner is self employed. I can't remember this being sold to us although obviously it has. I'm in the same job and I get sick pay anyway for up to 6 months. I think I will try myself and see how it goes - so thanks again!

dunstonh

Dont focus on the self employment. MPPI, unlike some forms of PPI, does have pretty good self employment cover most of the time.

You have the easiest type of complaint going. It was single premium and added to the mortgage. It should have been set up monthly and paid from your current account. This is about as close as you can get to a slam dunk upheld complaint as you can get.