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what does the reconnection was reset mean?

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Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You're missing the point. Does the phone drop out when you have your broadband completely disconnected? If so, it's a line fault that affects your broadband, and needs to be reported as such without mentioning broadband. Any noise on the line, what results from Quiet Line test?
    No free lunch, and no free laptop ;)
  • surfsister
    surfsister Posts: 7,527 Forumite
    I've been Money Tipped!
    macman wrote: »
    You're missing the point. Does the phone drop out when you have your broadband completely disconnected? If so, it's a line fault that affects your broadband, and needs to be reported as such without mentioning broadband. Any noise on the line, what results from Quiet Line test?

    I'm getting there yes think so will contact bt

    thanks again
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