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Illegal cancellation?

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  • Tom59
    Tom59 Posts: 14 Forumite
    Part of the Furniture
    arcon5 wrote: »
    If a company has run out of stock it's not usually time effective to update the website, especially if they know they have more stock coming in.

    So it is OK for them to keep accepting orders AND payments in the full knowledge that they cannot fulfill and that refunds will need to be issued?
    I was assured that their system cannot hold items on order until stock becomes available.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Tom59 wrote: »
    So it is OK for them to keep accepting orders AND payments in the full knowledge that they cannot fulfill and that refunds will need to be issued?
    I was assured that their system cannot hold items on order until stock becomes available.

    Yes, if they know they have stock coming in within a few days or so whats the problem?

    It's not they can't fulfil the order, just means it won't be dispatched as quickly
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