Laptop problem

loftus

A friend has a laptop that has sudenly started acting strangely!
Yesterday she had to reset her email programme and this morning finds that when she types certain letters she gets numbers appearing too - this is in all programmes - plus her send and receive button has disappeared.
She uses the laptop in her kitchen which can be a bit damp - the letters/numbers thing sounds like some moisture may have got into it.
Any other ideas?

mazz1953

This sounds like the behaviour of a virus.
She should scan the laptop for viruses using AVG free and then follow the instructions for sorting it out.

MadCowMan

It doesn't sound like a Virus to me. Check that Numlock or function lock havn't been set ( usually laptops have the numberic keypad superimposed around the H or J keys ? )

What do you mean by resetting the email program ?

loftus

re the email programme, I believe she had to reneter passwords etc. Maybe that she needs to check her settings - I did a google search and it may be to do with something as simple as not having her email address entered in the right field somewhere.
Ta