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Phone Line cut off after placing order for phone and internet, what are my rights?
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BT placed a cease on the line, Therefore customers are required to pay the £105 or any charge so the engineers can reconnect it back at the exchange.
BT or Virgin cant just press a button and have it done when its blocked i.e for non-payment.0 -
Ok thank you. Guess I'm just going to have to put up and shut up!0
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Are BT not doing an offer at the minute of £30 reconnection? Since the line has only just been disconnected, you may even get it free. I'd give them a call or check their website.0
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