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Wump

On return from holiday in France I received 3 letters from Parking Eye for overstaying my welcome in St Peter’s car park in Maidstone for 18 minutes. Outrageous charges escalated from £60 to £120. I responded using the advice in Martin’s website, citing an arrangement with Travelodge, whereI was visiting my son, for 100 spaces for customers, insufficient signage, inadequate notice for charges since I was out of the country and the disproportionate nature of the charge (£120 for 18 minutes). The first response from Parking eye was to dismiss my appeal. I followed up by providing proof that my son was a customer at Travelodge and that the receptionist confirmed that the parking spaces were available for family members. Parking Eye withdrew their claim. Very grateful thanks to Martin who gave me the courage to fight the case.

Comments

  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You could have saved all that time and effort by just ignoring Parking Eye. I am afraid that Martin's advice is a bit out of date, and the current advice is just to ignore the parking company and not to correspond with them in any way.
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • Coupon-mad
    Coupon-mad Posts: 161,212 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 5 September 2011 at 7:14PM
    Wump wrote: »
    On return from holiday in France I received 3 letters from Parking Eye for overstaying my welcome in St Peter’s car park in Maidstone for 18 minutes. Outrageous charges escalated from £60 to £120. I responded using the advice in Martin’s website, citing an arrangement with Travelodge, whereI was visiting my son, for 100 spaces for customers, insufficient signage, inadequate notice for charges since I was out of the country and the disproportionate nature of the charge (£120 for 18 minutes). The first response from Parking eye was to dismiss my appeal. I followed up by providing proof that my son was a customer at Travelodge and that the receptionist confirmed that the parking spaces were available for family members. Parking Eye withdrew their claim. Very grateful thanks to Martin who gave me the courage to fight the case.



    Nice to hear the result was good but you really shouldn't have ever taken this bogus parking 'ticket' seriously. It was a scam, was never a real PCN, not a fine and could not have affected your credit rating. See my signature for Martin Lewis' views on this cowboy scheme - he does mention the ignore idea but stops short of TELLING people to ignore - but we on this forum say it like it is - IGNORE!!

    Getting Travelodge to call them off was just like setting up a block on your email to stop a series of phishing emails from continuing...would have been just as easy to delete the emails really! And easier to ignore a private parking company than correspond with the scammers. There is no 'appeal process' with these companies - they lie because they want you to THINK of it as a real PCN and they want your details! As you have found they will only occasionally back down if told to by the company on site (in your case Travelodge). But if they had not backed down I hope you would have known to ignore them?

    You can only get a real PCN or parking penalty from the Police or a Local Authority (Council, or TransportforLondon). Anything else is fake.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Kite2010
    Kite2010 Posts: 4,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    I wonder how much Parking Eye charged Travel-lodge for a cancellation charge, £30+?
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