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Printer help

I bought a hp deskjet 3050 last week. Set it up, used it fine for a week. Now it keeps saying paper jam. Even when there is no paper. I turn it on and within seconds, paper jam appears on the lcd screen.

Ive seen reviews from amazon and some report the same issue.

Im going to take it back to tescos were i got it.

But can anyone suggest another all in one printer for about the same price(below £60.00)? I bought hp as i have had one before and it was great.

Help would be great!!!

Comments

  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    edited 4 September 2011 at 9:05PM
    If you like HP Printers, see if Tesco will replace it, if so, the replacement could run properly.

    If it happens with a replacement, have a look for the best deals available then

    With all in ones the scanning resolution varies so look for the best option for the price
  • robmar0se
    robmar0se Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Unfortunarely you don't say what you've tried, I also assume that it did print ok when you first got it. If it didn't, then double check you've removed ALL the sricky tape that holds it together before you return it.

    Otherwise have you (i) removed the back door to check for any scraps left behind, and (ii) just as importantly, has the door been replaced properly/firmly?

    This might help too:
    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02529770&jumpid=reg_R1002_USEN
  • popadom
    popadom Posts: 822 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I couldnt find anyone else who hd the same problem online, until i looked on amazon on the usa version(by accident) and a few people have the same problem, but hp seem to be useless. I swapped it for a non wireless, and ill see how i get on :(

    I had checked inside, for paper, sticky tapes, scraps ect. But i couldnt see anything. The lcd screen started playing up just before, the words overlapping. It also wouldnt let me cancel the print on the printer, only from the comp. Im having a terrible time with technolgy!!!!
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