We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Primus Account query
ana8
Posts: 64 Forumite
in Phones & TV
Hi guys,
wondering if any of you had similar experiences or could help me make up my mind re what should I do.
I took a 12 month contract with Primus through Martin's email in May for £6.79 pm. Haven't had any problems with it but I will be soon moving and started to reassess my packages for landline, internet etc. Seeing as Primus is getting such a bad rep on here when it comes to moving or contacting customer serices not sure what to do.
I checked my DDs and it turns our Primus has not taken a single payment off me since May. what would be the best thing to do now cancel DD and move to o2, contact o2 and make them transfer my current no from Primus or try sticking with Primus and transferring my no to the new property?
Thank you in advance :T
wondering if any of you had similar experiences or could help me make up my mind re what should I do.
I took a 12 month contract with Primus through Martin's email in May for £6.79 pm. Haven't had any problems with it but I will be soon moving and started to reassess my packages for landline, internet etc. Seeing as Primus is getting such a bad rep on here when it comes to moving or contacting customer serices not sure what to do.
I checked my DDs and it turns our Primus has not taken a single payment off me since May. what would be the best thing to do now cancel DD and move to o2, contact o2 and make them transfer my current no from Primus or try sticking with Primus and transferring my no to the new property?
Thank you in advance :T
0
Comments
-
You are still in contract, whether they've taken the DD's or not. Cancelling the DD or the service will doubtless lead to them noticing and they will ask for the back payment, refusal to pay will trash your credit record.No free lunch, and no free laptop
0 -
Cheers not really sure what to do as Primus are not answering on the ir customer service line and I need to get it sorted as soon as0
-
Normal Primus service then...No free lunch, and no free laptop0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards