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alliance and leicester

I opened an alliance and leiscester bank account as they were offering an incentive of £50.00 but I never received the money when i contact them they say they are looking into it, this is since august 2006
has anyone else had this problem
steve

Comments

  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    No problem with getting my cashback with Alliance and Leicester.

    When did you query this with them? Have they actually had time to respond?
    Gone ... or have I?
  • Jnelhams
    Jnelhams Posts: 1,363 Forumite
    Pop into your nearest branch and ask to see the manager, A & L are normally very fair.
    My Mind wanders, if found please return.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You let it drag on for 5 months?!?!

    A&L, like many financial institutions, have a complaints procedure on their website. Indeed, to completely exhaust it takes only 8 weeks.

    I suggest ringing them on the number below. I've only had one problem with a referral (under their refer-a-friend scheme) and it was resolved the very same day.

    Alliance & Leicester plc,
    Group Customer Relations, Customer Service Centre
    Narborough, Leicester LE19 0AL
    Tel 0116 200 4444
    Fax: 0116 200 4150
    Textphone: 0870 010 0161
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