LOL Nationwide

randomnut

Wow, are nationwide really that bad?

I've only JUST completed an account transfer from Barclays to Nationwide. I did it because i've had enough of their foreign call centers making mistakes and Nationwide promise UK ones.

I feel I have made a mistake now though, are they really that bad?

simax

I'm just about to move back to them from Lloyds TSB. They "No longer meet my criteria". Lol

TheTruthMachine

JuicyJesus wrote: »

I would be worried about the fraud team closing your account. Make sure to check your credit file in a month or so to ensure they have not put a CIFAS marker on it.

Then, if everything is as you've said it is, the FOS will take great pleasure in telling Nationwide where to go. You shouldn't claim to have proof of something if you don't actually have any. And their sudden about-face about the CVV2 being incorrect is quite interesting too. Then, to top it off, if they've put a CIFAS marker on it could be argued as defamation of character.

Then again, would a referral to their fraud people not be an overreaction for a £3.90 debit card transaction? Unless there's something else going on here we're unaware of?

I get paid, I transfer the money to Barclays I don't use the debit card. They really are bad!

simax wrote: »

I'm just about to move back to them from Lloyds TSB. They "No longer meet my criteria". Lol

lol