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Acer Aspire 5542 shuts down suddenly

My Acer Aspire 5542 is just over one year.The problem started a few days ago.It has happened 3 times today.Was converting a youtube video into mp4 format.It just shut down unexpectedly.Turned it on again.Again in 5 minutes it shut down with no reasons.

I am aware that if the laptop gets too hot, it can happen.But to me it looks like happening when the temparature seems ok as well.

Any help would be appreciated.

Comments

  • dixiebb
    dixiebb Posts: 666 Forumite
    run malwarebytes for any sign of infection. what happens when u are running absolutely nothing? does it still shutdown?
    A new abacus :D:A.

    red robin ribbed :kisses2:.
    Someone please contact the Society for the Prevention of Cruelty to Cans!
  • BertieUK
    BertieUK Posts: 1,701 Forumite
    Have you checked your power connections ? Are you running off your battery which may have run very low, as this would automatically close your laptop down.
  • Hammyman
    Hammyman Posts: 9,913 Forumite
    Heatsink probably blocked with fluff. Was the cooling fan running?
This discussion has been closed.
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