247 Blinds - a word of warning..

We ordered some vertical blinds from 247 Blinds earlier this year, giving them the correct recess measurements.

The blinds they supplied did not fit. We never got to the bottom of which part was incorrect (header rail, gap above rail etc) but to me it seems most likely the vanes were too long.

However 247 Blinds refused a refund, saying that the blind should fit the measurements we provided, and their supplier would only be able to replace with exactly the same fit of blind.

We did get our refund in the end but only after threatening court action.

Just a word of warning really!

Comments

  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I bought 8 blinds from this company and they all fitted perfectly...............
  • skylight
    skylight Posts: 10,716 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Home Insurance Hacker!
    I think 247 are OKish. I have had 4 blinds off them over a period of time and one didn't fit properly, despite giving them exact measurements for the recess - their blinds including fittings (which they apparently make an adjustment for) were 5mm narrower than I wanted overall. I managed to fit them in the end, but it was a lot of faffing about with the thing that I didn't want; which was the point of buying made to measure blinds.

    I too got the standard "manaufactured to your requirements" but they definately were not. The other 3 have all been recess ones too and have all been fine. I wouldn't buy recess fit ones from there again as a 75% success rate isn't good enough for me!
  • Nile
    Nile Posts: 14,850 Ambassador
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL].
    I’m a Forum Ambassador and I support the Forum Team on the 'I wanna' and 'In my home' and Health & Beauty'' boards.If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.10 Dec 2007 - Led Zeppelin - I was there. :j :cool2: I wear my 50 (gold/red/white) blood donations pin badge with pride. Give blood, save a life.
  • paulpud
    paulpud Posts: 338 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I ordered a vertical, a venetian and a roller from them a few weeks back.

    All three of them were from their budget ranges but I was pleasantly surprised at how decent they were and they all fit perfectly.

    The vertical blind in particular was incredible value for money - 60 quid for 3.6m wide and 2m deep.
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