We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

I work for the bank .....

Options
I am about to write a letter to dispute an unauthorised overdraft of over £1,200.

The o/d started when I asked the bank to cancel my d/d's from this seperate a/c and it was not done.

I set up all my d/d's on another account and was not getting regular statements from the said a/c. By the time I had realised I kept on getting charged 'unpaid d/d' fees and then kept on getting charged on top of charges applied.

To cut a long story short, I WORK FOR THIS BANK....., can anyone help me write a less harsh letter to ask for them to look into refunding these additional charges for the same reason associated with reclaiming charges.

I have been sent a default letter for this account.

Just to add this account has ben taken over by theit debt department and I have not been getting statements for months and do not have any access to this account by telephone or internet banking
Paula
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.