We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
I work for the bank .....
pannetteb
Posts: 56 Forumite
I am about to write a letter to dispute an unauthorised overdraft of over £1,200.
The o/d started when I asked the bank to cancel my d/d's from this seperate a/c and it was not done.
I set up all my d/d's on another account and was not getting regular statements from the said a/c. By the time I had realised I kept on getting charged 'unpaid d/d' fees and then kept on getting charged on top of charges applied.
To cut a long story short, I WORK FOR THIS BANK....., can anyone help me write a less harsh letter to ask for them to look into refunding these additional charges for the same reason associated with reclaiming charges.
I have been sent a default letter for this account.
Just to add this account has ben taken over by theit debt department and I have not been getting statements for months and do not have any access to this account by telephone or internet banking
The o/d started when I asked the bank to cancel my d/d's from this seperate a/c and it was not done.
I set up all my d/d's on another account and was not getting regular statements from the said a/c. By the time I had realised I kept on getting charged 'unpaid d/d' fees and then kept on getting charged on top of charges applied.
To cut a long story short, I WORK FOR THIS BANK....., can anyone help me write a less harsh letter to ask for them to look into refunding these additional charges for the same reason associated with reclaiming charges.
I have been sent a default letter for this account.
Just to add this account has ben taken over by theit debt department and I have not been getting statements for months and do not have any access to this account by telephone or internet banking
Paula
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.5K Banking & Borrowing
- 254.8K Reduce Debt & Boost Income
- 456.1K Spending & Discounts
- 248.1K Work, Benefits & Business
- 605.6K Mortgages, Homes & Bills
- 179K Life & Family
- 263.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards