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Ebookers flight problem
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Perhaps we will never know. The OP is posting on other forums on MSE yet hasn't returned to update this thread. Such a shame after asking for comments/views.0
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I don't know if it's accepted norm, but you're right. So I PM'd him/her and asked her to update! Apologies to OP if that is not deemed right!0
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Hello all! so sorry I didn't come back to this. It was a right mess with the flights. I tried to help her as much as possible but after sitting her down and trying to make sense of what happened, what I surmise it was an overbooked flight and she (and the husband on the other side of the world) just panicked. Instead of opting to go the next day (a 24 hour wait, there was only one flight out a day, it seems), they booked an entirely different one-way flight from Singapore to London and didn't go on the original flight booked.
Now because of this, when she tried to go back to Singapore two weeks later on the original return leg, the ticket was not honoured. In the end, she had to buy another one way ticket back. Thank you all for all your help.0 -
I would think as she was bumped, then she would be due a refund and compensation0
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Thanks for the update.0
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