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Paypal scam

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Just checked my junk box and have recieved this

From:PayPal (notice@ppal.com)clear.gifSent:31 August 2011 16:16:33To:





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Microsoft SmartScreen marked this message as junk and we'll delete it after ten days. Wait, it's safe!



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1 attachment (48.0 KB)





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<DIV id=mpf0_readMsgBodyContainer class=ReadMsgBody><DIV id=mpf0_MsgContainer class="SandboxScopeClass ExternalClass">paypal_logo.gifDear PayPal Customer,

You have added victor_69@btconnect.com as a new email address for your Paypal account.
If you did not authorize this change, check with family members and others who may have access to your account first. If you still feel that an unauthorized person has changed your email, submit the form attached to your email in order to keep your original email and restore your Paypal account.
NOTE: The form needs to be opened in a modern browser which has javascript enabled (ex: Internet Explorer 7, Firefox 3, Safari 3, Opera 9)
Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience.
If you choose to ignore our request, you leave us no choice but to temporary suspend your account.

Sincerely, PayPal Account Review Department.
Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, log in to your PayPal account and choose the "Help" link in the footer of any page.
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[SIZE=-4]Copyright © 1999-2011 PayPal. All rights reserved. [/SIZE]


--Forwarded Message Attachment--

NOTE: Many features on the PayPal Web site require Javascript and cookies. You can enable both via your browser's preference settings.
<DIV id=ecxpage class=ecx>paypal_logo.gif

Search PayPalSearch Skip to main content
<DIV id=ecxcontent>Profile Update

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Please complete the form below to update your Profile information and restore your account access.


Personal Information Profile

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Comments

  • Always check the email address 'notice@ppal.com' is on that e-mail, if it does not say 'service@paypal.co.uk' get rid of it :)

    Also check for scammers that use 'sevice@paypal.co.uk' missing out the 'r' at a glance you don't really notice.
  • andyedge
    andyedge Posts: 17 Forumite
    edited 1 September 2011 at 1:29AM
    That appears to be a rather simple phishing email which you should ignore. Forward the email to [EMAIL="spoof&#64;paypal.com"]spoof@paypal.com[/EMAIL] so that paypal can investigate it, then permanently delete it.
    Basically any email that does not address you by name is a scam. Never click on links in these emails. Always go to the official website via your browser to log in to your account.
    More info on phishing emails can be found on the official paypal website (or ebay or any genuine site such as banking websites etc.) usually under safety or security.

    Edit: Also check the sticky at the top of this forum:
    WARNING ebay and pay.pal spoof emails
    Smoke me a kipper, I'll be back for breakfast.
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    andyedge wrote: »
    That appears to be a rather simple phishing email which you should ignore. Forward the email to [EMAIL="spoof&#64;paypal.com"]spoof@paypal.com[/EMAIL] so that paypal can investigate it,
    I wouldn't bother there is no way paypal have the time or resources to investigate these emails. Do an experiment and send genuine Paypal emails to the spoof address. You'll find that the reply you get tells you that the genuine ones are fakes!
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • Oliver14 wrote: »
    I wouldn't bother there is no way paypal have the time or resources to investigate these emails. Do an experiment and send genuine Paypal emails to the spoof address. You'll find that the reply you get tells you that the genuine ones are fakes!

    Sorry, but how do you justify this? How does not reporting a criminal act excuse the offender? I am sure you will agree that trying to aquire information by fraudulant means is a criminal act.

    Reporting 'genuine Paypal emails to the spoof address' does not really help anyone, least of all those people employed to investigate these matters.

    Please let me know if you have any experience from working for paypal as your post implies.
    Smoke me a kipper, I'll be back for breakfast.
  • Very common PayPal scam, I'd just delete it and forget about it. Please remember that fraudsters can also spoof an email address making it look like it's from the real company. Paypal will never ask you to download an attachement to fill out, nor will they ever ask for your passwords, etc. Everything should be done via your PayPal account. http*://*PayPal.com ( Remove the "*" )

    - Simply type it in your address bar and log in to PayPal. Don't click any links via email. Always check that the website has the PadLock, etc. Again, only log in using PayPal.com - If anything is wrong with your account, it will be listed on your PayPal account.
  • soolin
    soolin Posts: 74,107 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    andyedge wrote: »
    Sorry, but how do you justify this? How does not reporting a criminal act excuse the offender? I am sure you will agree that trying to aquire information by fraudulant means is a criminal act.

    Reporting 'genuine Paypal emails to the spoof address' does not really help anyone, least of all those people employed to investigate these matters.

    Please let me know if you have any experience from working for paypal as your post implies.

    Put it this way, my spam filter catches dozens and dozens of these every week. The scammers are fast, by the time the report hits paypal the scammers are operating out of a new address- this isn't a guy sitting behind a PC. A spam bot can generate new email addresses and send out millions of these daily.

    By all means send them all to paypal, but that just means they get millions of emails every day to deal with, and like Oliver says they just confirm everything is a spoof, even genuine emails.

    The only way to stay safe is to use common sense, if no one even for one second believed these phish emails then the scammers would have to give up and get a day job.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Hollie84
    Hollie84 Posts: 2,428 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker
    Thanx everyone,have checked my paypal details and all is fine.did think it was a scam but thought id just warn others,have also added it to the sticky at the top aswell
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    andyedge wrote: »
    Sorry, but how do you justify this? How does not reporting a criminal act excuse the offender? I am sure you will agree that trying to aquire information by fraudulant means is a criminal act.

    Reporting 'genuine Paypal emails to the spoof address' does not really help anyone, least of all those people employed to investigate these matters.

    Please let me know if you have any experience from working for paypal as your post implies.
    Sending me an email is not a criminal offence. The criminal offence is the website set up to scam. Going on your point you should be reporting all your emails to the Police not Paypal as they are the ones with legal power to do something. So do you report all your scam emails to the Police? If so the police must love you.

    No don't make a habit of sending real emails to them but I did once by accident which it reported as a fake so I did an experiment to find out if I was wasting my time which I was.

    Also as Soolin I probably get a dozen or so of these emails a day. So if you multiply that by the amount of paypal users. There is no physical way Paypal investigate them all. Its physically impossible, Thats just common sense.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • Fair enough guys, I probably won't even bother reporting these anymore as there seems to be no point. :doh:
    The Police are already suing me for email harrassment :rotfl:
    Smoke me a kipper, I'll be back for breakfast.
  • I keep getting emails from paypal saying I've set up direct debits to pay off ebay purchases and that I can change this if I want, the email adress is notice-34pmkli7@ppal.com but always goes to my junk mail. Has anyone else had this before?

    Thanks
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