Help Marriott card charged BT fee

FK121

I recently took out a Matrriott Credit Card (halifax) which was through a link on this site and advertised as not having a BT fee. I have been charged £240.00 BT fee. I have raised this with halifax and they have told me that there is a fee and refuse to refund it. I cannot find the evidence or link to prove to them that it should be a no BT fee card. If anyone can provide me with the necessary evidence, I wuld be very grateful. many thanks

Astaroth

https://www.partnerandaffinitycards.co.uk/apply/brand_marriott/tc.htm

The above states that they charge a handling fee on balance transfers.... looks like you did the classic agreeing to terms and conditions without actually reading them

FK121

I didn't check T&C as the link from Martin's sticky article had this as one of the fee free BT cards. I just can't find that link now as the article has been updated, but it was deffo no BT fee as I wouldn't have applied otherwise. Anybody able to direct me to the link here it said there was no Bt fee, please?

oldfella

from the Halifax site for the Marriott card ....... http://www.halifax.co.uk/creditcards/Marriott.shtml

---

Pay nothing on balance transfers for the first 6 months

---

you could try argueing that you are not paying nothing ?

Mike

Astaroth

You should always read the Terms and Conditions for yourself rather than relying on information on a third party site.

1) Most sites, including this one, gets paid for promoting certain companies - for example https://www.confused.com link at the top of the insurance forum is a sponsored link (aka advert)

2) No matter how good the intentions of a third party website there will always be an amount of time from a company changing its offer, the third party site becoming aware that the offer has changed and having an opportunity for them to revise their own website

FK121

Thanks.Will try above suggestion otherwise expensive lesson to learn.

FK121

Thanks to oldfella. It worked. I contacted halifax. They initially fobbed me off saying their terms and conditions clearly stated that there was a bt fee. however I sent them a second letter with a copy of the web page which clearly stated "pay nothing on balance transfers for the first six months "and threatened to take them to the County Court if they did not refund me witihin 14 days. It worked and I have been refunded the full cost of the BT fee.