talktalk, when does my contract end?

alexlyne

My 24 month contract runs out towards the end of september - I think - as this is the date I ordered it and when I received a confirmation email of my order. Is this my anniversary date, or is it when I received my first bill, or is there a date on my first bill from when the line rental charge starts, and is this my anniversary?

I thought a question here would get a faster response than giving them a ring. Plus, how far in advance of contract expiry should I call retentions to get a new deal?

Cheers
Al

TalkTalk

Hi Alexlyne,

The contract terms starts from the date your services become active, therefore a 24 months contract would expire on the activation date 2 years after your services go live.

If you join the TalkTalk Members Forum we can check your actual account and confirm the precise contract date for you should you wish.

Regards

macman

Your contract does not run out, it just reaches the end of it's minimum term and becomes a 30 day rolling contract.