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Shoes from Office Sale store - torn after 1 wear!

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Comments

  • bod1467
    bod1467 Posts: 15,214 Forumite
    arcon5 wrote: »
    within reasonable time

    What is "reasonable"?
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    bod1467 wrote: »
    What is "reasonable"?

    A very ambiguous word ;)

    The point i'm making is not that op isn't entitled to a refund, but because an item is faulty doesn't automatically mean you have an entitlement to a refund.

    So lets not end this thread in a debate about whats a reasonable amount of time to accept a product please.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    bod1467 wrote: »
    What is "reasonable"?

    Actually now you've asked.......

    with shoes (unlike a kettle for example where your unable to test/review the functionality/features until you get it home and use it in the way it is supposed to be) you're able to inspect the design, comfortability, size, your able to walk around in them and test them fully before leaving the store. So I would consider you to have accepted the producted upon purchase. So now a fault has developed I would consider it fair for the retailer to offer any of the three remedies at their peril.

    But that's just my opinion, i'm sure there is many that would disagree.
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    bod1467 wrote: »
    What is "reasonable"?

    I would imagine that one day would be considered reasonable time for a pair of shoes
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    arcon5 wrote: »
    Actually now you've asked.......

    with shoes (unlike a kettle for example where your unable to test/review the functionality/features until you get it home and use it in the way it is supposed to be) you're able to inspect the design, comfortability, size, your able to walk around in them and test them fully before leaving the store. So I would consider you to have accepted the producted upon purchase. So now a fault has developed I would consider it fair for the retailer to offer any of the three remedies at their peril.

    But that's just my opinion, i'm sure there is many that would disagree.

    But not the fitness for purpose, or the merchantable quality.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
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