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18866

18866 say my bank have declined payment ,the bank say they have not.they say i owe them £8 odd, I dont do internet banking and the second choice is another visa card When i try this and fill in all details,the screen says sorry an error has ocurred would you like to try again.Ive tried several times and so has someone else in case i was making an error.What should i do.Thanks in advance.

Comments

  • gt94sss2
    gt94sss2 Posts: 6,233 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I had this problem with 1899 - and it lasted months.

    In the end I just sent a payment to their bank account (the sort code/account number will be given when you login) with my account number as the payment reference.

    Once they received the money (3/4 working days), I was able to change my credit card details.

    You could alternatively try setting up a direct debit?

    btw, you may find 18185 cheaper than 18866 depending on which calls you make..

    Regards
    Sunil
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