Central Trust - has any one had any dealing with them?

sunny8_2

Hi,
Just wondering if any one had ever tried to reclaim PPI provided by Central Trust. Our loan is with White Label , provided through CT.
I complained early May & they down right refused to accept liability to mis selling:mad::mad::mad:. The PPI was front loaded & i didnt even know it would only cover us for 5 years but we will be paying the PPi plus interest over the life of the loan (300 mnths):mad::mad::mad:
I sent it to the FOS & am just waiting now :(
Any info would be great :D xx

magpiecottage

Did you approach Central Trust yourself for the loan and insurance or go through an intermediary?

sunny8_2

magpiecottage wrote: »

Did you approach Central Trust yourself for the loan and insurance or go through an intermediary?

Hi Magpie, yes i went through debtbuster loans at the time...apparently the cash came from whitelabel & everything else came from Central trust...I tried to cancel it when i realized about it & they even denied knowing about it & where the insurance come from!!:mad: So after finding out other info on the internet, i rand & emailed them back..to then they remembered it came from them!!:mad: I didnt cancel after all as these guys on here told me not to:A:Axx

magpiecottage

Okay - Debtbuster IS Central Loans Limited according to its website and was an Appointed Representative of Central Trust, which is therefore responsible.

I think it is going to find justifying a single premium policy and adding the premium to the loan very difficult.

It will take some time to get round to it, though.

sunny8_2

magpiecottage wrote: »

Okay - Debtbuster IS Central Loans Limited according to its website and was an Appointed Representative of Central Trust, which is therefore responsible.

I think it is going to find justifying a single premium policy and adding the premium to the loan very difficult.

It will take some time to get round to it, though.

So do you think that they will be found in the wrong & we will get it upheld?:cool:
When i complained they said they had the conversation on Cd & can be heard telling them that i had private insurance and brilliant benefits through work, but what would they recommend, and the girl had said if it was her she would take the insurance to ensure that my payments were covered- and would be advisable to do so, so i said to her that i trusted her & would take her recommendations - i said to them, when complaining that that was not an inclusive decision as i was vulnerable & on asking advice, i was advised wrongly, also the price & terms were not disclosed:(:( Thanks for your advicexx

sunny8_2

sunny8 wrote: »

So do you think that they will be found in the wrong & we will get it upheld?:cool:
When i complained they said they had the conversation on Cd & can be heard telling them that i had private insurance and brilliant benefits through work, but what would they recommend, and the girl had said if it was her she would take the insurance to ensure that my payments were covered- and would be advisable to do so, so i said to her that i trusted her & would take her recommendations - i said to them, when complaining that that was not an inclusive decision as i was vulnerable & on asking advice, i was advised wrongly, also the price & terms were not disclosed:(:( Thanks for your advicexx

I have rang the FOS but am still in the pile:o:oxx