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Unable to update 75 important updates windows 7

loulou41
loulou41 Posts: 2,871 Forumite
in Techie Stuff
I had to do a complete restore with the help of techie support from Samsung as laptop was freezing a lot. It is now working ok but I do not seem to be able to update windows, I have got 75 important files to updates and every time they failed to install, they are all related to windows 7 security. Can anybody help pl? Thanks

Comments

  • loulou41
    loulou41 Posts: 2,871 Forumite
    The error code is 80070020 and it is windows 7 home premium, thought this added infor might be useful for some techie to come and help. Thanks
  • Richie-from-the-Boro
    Richie-from-the-Boro Posts: 6,945 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    loulou41 wrote: »
    The error code is 80070020 and it is windows 7 home premium, thought this added infor might be useful for some techie to come and help. Thanks

    - put you clock & country right
    - one or more Realtime Protection such as AV / antispam / firewall / etc is blocking you
    - turn off Bitdefender for a start .. ..

    What firewall / AV are you using ?
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • loulou41
    loulou41 Posts: 2,871 Forumite
    I am using kaspersky 2012. Thanks
  • alanrowell
    alanrowell Posts: 5,389 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    First check that other Windows 7 updates have been done before attempting any of the security updates. Then try ONE of the the security updates again. If that works then repeat. If it doesn't then Google the first security update reference and find the Microsoft page that allows you to download it. Then install from there.
  • Chris55_2
    Chris55_2 Posts: 174 Forumite
    Have you looked at http://support.microsoft.com/kb/883825
This discussion has been closed.
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