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Normal estate agent behaviour?

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  • pararct
    pararct Posts: 777 Forumite
    If I was a vendor and a potential purchaser came to me and said as such then it would be good grounds to argue the contract with the Agent was frustrated, and terminate it forthwith and without penalty.
    In this market you need every viewer/potential purchaser you can get through the door.
  • split_second
    split_second Posts: 2,761 Forumite
    if i was the vendor i would want to know, premium customers my backside
    Who remembers when X Factor was just Roman suncream?
  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    pararct wrote: »
    If I was a vendor and a potential purchaser came to me and said as such then it would be good grounds to argue the contract with the Agent was frustrated, and terminate it forthwith and without penalty.
    In this market you need every viewer/potential purchaser you can get through the door.
    It is not a frustrated contract. Frustrated contracts arise when it is not possible to fulfil the contract. It is not even breach of contract AFAICS - because there is no specific clause of the contract being breached. I would say it is a breach of trust, which is probably sufficient grounds to cancel the contract.

    I did say it would be enough for me to cancel the contract. Now, on reflection, I think I would go about this carefully. I would instruct them to cease 'Premium Buyers' immediately - and then I would get a mystery buyer to check out the situation. If they repeated 'Premium Buyers' on my property, they would be sacked.

    As for the whole Premium Buyers nonsense, it is a conflict of interest. The Agent is effectively using this to drive mortgage business to himself. It is a pretty serious breach of trust to prevent viewings for this reason - maybe enough to justify sacking the Agent forthwith.

    I begin to think that every seller should employ a mystery buyer ....
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • hcb42
    hcb42 Posts: 5,962 Forumite
    I would be furious with any agent that did this to me.

    I did get my sister to mystery shop my last agent....amazing what they come back with!
  • hcb42: did your sister have to actually register with your EA before they would give her any information? I ask because I've thought of doing that in the past but wouldn't want a friend/family member subsequently bombarded with emails/texts/phone calls from the EA about all their other houses!
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