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Money transfered, (wrong account)

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I need a plan of action, I made money transfer, online, from nat west to nationwide account, I got the account num wrong, all the rest of the details were correct, the money was transfered into unknown account, nationwide say nothing can be done, until natwest act. natwest say nationwide should act and return money, being pushed between the two. This must be a common problem. any advice appreciated

Comments

  • MoneySaverLog
    MoneySaverLog Posts: 3,232 Forumite
    Too late now, but always best to test the account first when you set it up with a £1 transfer just to make sure it reaches the other bank ok.

    Hope you manage to sort this out.
  • System
    System Posts: 178,346 Community Admin
    10,000 Posts Photogenic Name Dropper
    Check this similar thread for more information : MSE similar thread

    Sorry, not what you will want to read.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • I like it when OP says apart from account number all other detail was correct!!!
    Only sort code was required LOL
  • Cut and paste job below from my previous post the last time this one came up......it's every few weeks now!!

    This one comes up time and time again on this board.
    It seems to generate more heat than light to quote an old expression.
    At one extreme:
    We have people being told it's their mistake - learn from it, there is nothing your can do - don't make the same mistake again - check and re-check, read the confirmation screens on the payment details properely before you press the accept key in future.
    At the other:
    We have stories of people having sums dumped into their accounts in error and then suddenly removed again without them ever being contacted.

    How many of these are genuine and factually accurate is anybody's guess - this is the internet after all.................

    So:
    As far as I can make out your best bet is to contact your bank again.
    They will need to contact the end receipient/bank via their internal channels.
    The end recipient will be "asked to consent to the funds being returned"
    At that point the transaction can be reversed.
    Expect the bank to charge you for this service.
    Curiously every time we see this problem occuring we never find out exactly what happened at the end despite endless pages being written on it by forum members quoting the theft ammendment acts etc.

    I really do wish the FSA would regularise this issue and come up with a definitive course of action to take plus applicable charges for sorting out the mess. You will understand the banks cannot simply "remove money from peoples accounts on your say so" so there has to some sort of due process taking place.

    PS if you are REALLY lucky the account you transferred it to will have been closed since years ago and the new money will bounce back to your account after a few days - meanwhile it is held in a suspense account at the receiving bank.
  • looking into thread you sent, let you know how it goes. cheers
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