Connecting New Flat to Broadband

jay_girlsgirlsgirls

Hello,

I've just moved to a new flat, and would like to get broadband.

I have a BT socket, however do not know the telephone number to my property, nor do I have any service (such as BT line rental) subscribed.

When I tried to sign up for TalkTalk, they said I need a Landline, and asked for my telephone number.

Do I have a telephone number? I was told I was ineligible for their special offer advertised, and put on a £19 a month contract (though still have chance to cancel ).

As I am a new customer, do I need something new installed or something?

Thanks,

Jay

SteveJH200

Cancel it now! Go to the Plusnet website and do a check on there - it will ask you for your postcode and address and it will tell you what they can provide to you. The basic package is about £6-50 per month and slightly more if you want to have a landline with them.

[Deleted User]

I second SteveJH200. I have no ulterior motive - I'm just impressed with Plusnet for both broadband and home telephone. Their UK call centre is excellent and I can't fault them on price either. Top marks, in my opinion.

Crimson

scheming_gypsy

jay_girlsgirlsgirls wrote: »

Do I have a telephone number?

Plug a phone in it.
if you get a dial tone - phone your mobile and see what number comes up
if you don't get a dial tone - decide if you want any TV service better than Freeview. If the answer is:
Yes - decide if you want Sky or Virgin.

• Sky - Phone BT as you'll need a BT landline
• Virgin - Phone Virgin and get a Virgin phone, broadband and TV package

No - Phone BT and tell them you've just moved in and need your phone line activating.


you can't get broadband till you've found out if you have an active phoneline.

GunJack

...and once you ask bt to activate a line, there's normally an up-front cost and a minimum 12-month contract for line rental before you can move to an LLU ISP. Be very careful to research/ask the right questions before agreeing to anything...